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May

Frame Repair Technician

Maui Jim Sunglasses - Friendly Beaches, TAS

Trades & Services
Source: uWorkin

JOB DESCRIPTION

The major function of this position is:
Daily repair of returned sunglasses.
In order of importance, the principle responsibilities and duties of this position are:

  • Complete daily repair and adjustments of returned sunglasses.
  • Receive, inspect, and analyze returned product to determine which goods meet warranty and non-warranty repair criteria.
  • Maintain an average of 4.0 repairs per hour.
  • Provide excellent customer service to customers and their repair inquiries.
  • Code and invoice all repair parts and charges accurately into the computer system.

Other Duties:

  • Perform all other work-related duties as requested or required.

Work Shift:

Education:
High School
Required Skills:
Customer Service, Strong attention to detail
Special Requirements (If Applicable):

  • Ability to communicate in a variety of business settings.
  • Ability to utilize a PC.
  • Ability to utilize a variety of frames repair tools.
  • Ability to work on a computer terminal.
  • Ability to receive incoming/place outgoing phone calls.
  • Ability to move around throughout the department between repairs to retrieve parts and send completed repairs down for shipment.

Special Language Requirement (If Applicable):

Job Type: Full-time