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May

Resident Field Service Technician

Komatsu - Launceston, TAS

Trades & Services
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Komatsu is a world leader in the technology behind state of the art earthmoving, mining, construction and utility equipment. Komatsu’s vision is to be indispensable to our customers by having the most professional, skilled and engaged people who drive innovation. With over 3,000 employees across Australia, New Zealand, Indonesia and New Caledonia, progressing our business forward is a key element of our success. At Komatsu we consider ourselves family where we meet challenges together, solve complicated problems together, strive for a better future together and most importantly enjoy ourselves whilst developing great friendships. Your Success is Our Success.

The Opportunity

A fantastic opportunity has arisen for a Resident Field Service Technician based out of the North West Coast to join our Komatsu Tasmania Service team.

Reporting to the Branch/service manager, the purpose of the role is to carry out maintenance and repairs on mobile equipment and ensure excellent customer service. The role plays an integral part in ensuring high levels of safety, quality and efficiency are given to the Launceston Service Department.

The successful person will be able to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment. You will be responsible for machine diagnostics and repairs, as well as testing and adjusting of machine operation and monitoring systems utilising relevant literature and testing equipment. Additionally work will involve coordinating site based equipment maintenance projects, in particular, coordinating job packet requirements, following job scope and critical path.

The knowledge, skills and abilities we're looking for

Relevant Trade Certificate - Mobile Plant Mechanic (HD Diesel Fitter / Mechanic)
Minimum of five years post trade experience in a field maintenance position
Current LR classification driver's licence (minimum requirements)
Automotive Air Conditioning Licence will be highly regarded
Auto Electrical experience, qualifications and diagnostic skills will be highly regarded
A proven high level of customer service
A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
Excellent written and verbal communication skills and good understanding of computer systems
Original Equipment Manufacturer (OEM) experience, particularly with Komatsu equipment, and field service exposure including breakdowns and diagnostics, will also be highly regarded

The Benefits

At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

Career Development and Education Support Programs for further studies
Company-funded Income Protection Insurance
Resident Allowance, phone, tablet and Tool of the Trade Field Service Vehicle

Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.